| Suwanee, Ga – US LEC Corp, a super-regional telecommunications carrier providing voice, data and Internet services to mid-to-large-sized business customers throughout the southeastern and mid-Atlantic United States, has chosen ComTrust, the Georgia-based leader in directory assistance (DA) services, to provide DA services to its 13,000-plus customers. US LEC, with 26 digital switching centers serving over 78 markets in 14 states, is based in Charlotte, North Carolina.
Given ComTrust’s record for maintaining highly accurate databases and the highest standards of customer service, US LEC telephone customers can be sure they’ll get accurate information when they dial 411, saving themselves the inefficiency and added expense of repeat calls.
“We believe that our record of providing highly accurate data, amalgamating every national database of telephone numbers every 24 hours, coupled with our honest, responsive service to our customers, convinced US LEC that we were the right choice to provide their customers with great service when they call 411,” said Larry E. Butler, chief executive officer of ComTrust. “As we like to say at ComTrust, ‘we provide our customers with numbers, but we never treat them like one’.”
”US LEC remains focused on making decisions that will enable us to be the best communications partner for businesses,” said Jeff Blackey, senior vice president for US LEC. “Customers depend on US LEC to provide reliable services and an outstanding level of customer care. Our decision to subscribe to ComTrust’s directory assistance product reflects the strength of our commitment to bring additional benefits to our customers.”
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Based in Charlotte, NC, US LEC is an integrated telecommunications carrier providing voice, data and Internet services to more than 13,000 mid-to-large-sized business customers throughout the southeastern and mid-Atlantic United States.
The US LEC network is supported with 26 digital switching centers operating on Lucent 5ESS® AnyMedia™ digital switches, Lucent CBX500 ATM data switches and Juniper M20™ Internet Gateway routers. The US LEC product line includes local calling services, long distance plans featuring toll free and conferencing services, dedicated and dial-up Internet services (US LECnet), as well as advanced data services such as Frame Relay, ATM and DPL (Digital Private Line) service. | |
ComTrust provides directory assistance services to telephone carriers, corporations in a variety of industries and other markets. But regardless of the marketplace, ComTrust distinguishes itself with an old-fashioned quality: honest, responsive service. A privately held, family-run company, ComTrust provides directory assistance services to more than 500 customers nationwide. ComTrust’s operators handle tens of millions of calls annually, always beating the industry averages for accuracy, customer care and fulfillment. |
