Suwanee, Ga. – ComTrust, the Georgia-based leader in directory assistance (DA) services, has launched a new Web site, www.ComTrust.net. The new site offers ComTrust’s current customers better access to billing and call-volume information via the World Wide Web, while giving potential customers in four market segments richer information about how ComTrust’s services can help them cut telecommunications costs and increase employee efficiency.
The new Web site offers, via the ComTrust NetAccess link on the home page, a way for all ComTrust customers to access any data they choose about ComTrust’s work for them – from call volume and agent handling time to call fulfillment and data quality.
“Our company was built on honest, responsive service to our customers, and we believe that providing our customers with instant Web-based access to any level of information they might need is just an extension of how we’ve always done business,” said Larry E. Butler, chief executive officer of ComTrust.
In reaching out to potential customers, the new site offers information about how ComTrust can help clients in four specific market segments.
“We have the ability to provide our customers with highly accurate directory assistance data, at a low cost, regardless of the industry. But with this Web site, we’ve made sure that executives at telephone carriers, large enterprises, the collections industry and other organizations can learn precisely how we can create value for them,” said Jason E. Butler, ComTrust’s chief operating officer.
In addition to segment-specific information about ComTrust’s services, www.ComTrust.net also offers complete background about the company, its people and its history, as well as details about the formidable technological infrastructure that ensures the reliability of ComTrust’s services.
ComTrust provides directory assistance services to telephone carriers, corporations in a variety of industries and other markets. But regardless of the marketplace, ComTrust distinguishes itself with an old-fashioned quality: honest, responsive service. A privately held, family-run company, ComTrust provides directory assistance services to more than 500 customers nationwide. ComTrust’s operators handle tens of millions of calls annually, always beating the industry averages for accuracy, customer care and fulfillment
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ComTrust is a privately held information services company based in Atlanta, Georgia. ComTrust has in excess of 500 customers nationwide, processes more than 25 million Directory Assistance (DA) calls annually, and is recognized as a leader in the information industry. ComTrust customers are comprised of telecommunications firms, financial institutions, healthcare providers, private payphone clients, and many Fortune 1,000 companies. |