September 4, 2010

GlobalCom Chooses ComTrust to Provide Services
 

Suwanee, Ga. – One of the nation’s fastest growing privately held telephone companies, Chicago-based GlobalCom Inc., has chosen ComTrust, the Georgia-based leader in directory-assistance (DA) services, to provide DA services to its customers nationwide.

GlobalCom targets business users in major metropolitan areas throughout the United States, providing them with local and long-distance telephone services as well as Internet services. When GlobalCom telephone customers dial 411, a ComTrust operator will respond to those customers’ needs.

Given ComTrust’s record for maintaining highly accurate databases and the highest standards of customer service, GlobalCom customers can be sure they’ll get accurate information when they dial 411, saving themselves the inefficiency and added expense of repeat calls.

“We’ve worked very hard to build a great business in a seldom noticed, but very critical sector of the telecommunications industry – directory assistance services,” said Larry E. Butler, chief executive officer of ComTrust. “We’re a family-run business, with a record of providing honest, responsive service to our customers, and we will work to ensure that GlobalCom gets great service through the entire life of our relationship with the company and its customers. As we like to say at ComTrust, we provide our customers with numbers, but we never treat them like one.”

ComTrust provides directory assistance services to telephone carriers, corporations in a variety of industries and other markets. But regardless of the marketplace, ComTrust distinguishes itself with an old-fashioned quality: honest, responsive service. A privately held, family-run company, ComTrust provides directory assistance services to more than 500 customers nationwide. ComTrust’s operators handle tens of millions of calls annually, always beating the industry averages for accuracy, customer care and fulfillment.

 
About ComTrust

ComTrust is a privately held information services company based in Atlanta, Georgia. ComTrust has in excess of 500 customers nationwide, processes more than 25 million Directory Assistance (DA) calls annually, and is recognized as a leader in the information industry. ComTrust customers are comprised of telecommunications firms, financial institutions, healthcare providers, private payphone clients, and many Fortune 1,000 companies.

 
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